HEALTH CARE ADMINISTRATION
  Marketing ~ Budget & Finance ~ Employee Supervision

Dedicated professional with over six years of experience in a health care setting. Candidate for Master’s Degree in Health Care Administration. Strong record of improving patient volume and cutting costs. Education and work experience include:

Marketing
Budget Management
Community Relations
Finance & Accounting
Staff Supervision & Training
Patient Education

PROFESSIONAL EXPERIENCE

TLC VISION, Raleigh, NC 12/02-Present
Professional Relations Consultant/Patient Consultant

* Develop and maintain strong relationships with physicians to generate referrals. Educate and train physicians and staff on refractive surgery practice development, and provide continuing education courses for regional physicians.
* Manage and administer $350K annual clinical budget.
* Train staff in the proper use of equipment.
* Negotiate favorable pricing and order all clinical inventory for center.

CHAPEL HILL FERTILITY CENTER, Chapel Hill, NC 2/01-11/02
Marketing Coordinator – Tubal Reversal Coordinator

* Managed marketing and business development for infertility practice, contributing to 145% increase in practice in 2001.
* Created marketing strategies and educational tools to generate interest in national market.
* Educated potential clients on tubal reversal surgery.
* Supervised and trained business staff.

MUSC-MAGILL LASER CENTER, Charleston, SC 9/00-2/01
Patient Coordinator

* Managed all marketing and new business development for refractive practice.
* Directed patient care from preliminary introduction through inception.
* Administered clinical and marketing budgets of up to $500K.
* Created (print, radio, or TV?) advertising campaigns to promote growth.
* Trained local optometric staff in all aspects of developing refractive surgery in their practice.
* Trained clinical staff in proper equipment usage.

TLC LASER EYE CENTERS, Fairfax, VA 3/98-8/00
Ophthalmic Technician (1/00-8/00)

* Assisted Surgeon in refractive procedures.
* Tracked patient post-operative outcomes in clinical database.

Senior Patient Consultant (3/98-1/00)

* Supervised 6 Patient Consultants in their daily activities and interaction with      patients. Scheduled and assigned projects among staff.
* Key member of a team that facilitated new business development.
* Managed patient care from introduction stage through inception.
* Developed a training program for Patient Consultants.
* Managed all physician payment accounts and ensured that all funds were properly allocated.
* Supervised and administered Accounts Receivable.